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Faqs

Upon purchasing the training module and when you are confident, you can take the examination by clicking the “Quiz” button on the training module page itself. Upon passing the quiz you will be able to view and print your certificate, either on the training module page itself or in the “Certificates” tab under the “My account” toolbar.

You will need to answer 4 out of 5 questions correctly in order to pass the examination, but you can take the examination as times as needed in order to pass.

If you have any questions or want to leave feedback regarding a training module, you can do this by using the “Feedback /Comments” box on the training module page itself and we will get back to you as soon as possible. Your questions and feedback is very important to us to ensure that our training modules are as good as they can be, and are easily understandable by a diverse user base.

If you require one-to-one or on-site training we would be happy to speak with you to discuss the best approach for you. Please contact us with what kind of training you would like to receive and when you want it.

If you have forgotten you password please use the “Forgot Password” link to reset your password. If you still cannot log in then please contact us with your problem and we will get back to you as soon as possible.

Please contact us with your request and we will get back to you as soon as possible.

Please contact us with your problem for technical support.